Have you noticed that the larger the company, the harder it can be to speak to the right person or get the right advice? Our primary aim is to be as responsive as possible to our customer’s needs. To efficiently provide our customers with the information, advice and products that best suit their application, at the right price, with personal service and with outstanding ongoing support.
What can we do for you?
It is our pleasure to be at your service. We can be contacted by telephone, live-chat via our website, video call or email. Friendly, helpful advice on any product or application is just a click or a call away! We would love to hear from you and look forward to being of assistance.
We believe technical support is critically important to our customers. Our team of product specialists have between them, many decades of experience working with and supporting our products. We are here to provide local, responsive technical support and assistance whenever necessary. Whether it’s a just quick question or a more in-depth technical query, we’re here to help and advise.
To ensure our customers get the very best out of their investment in our products, as quickly as possible, we can often provide on-site installation and training for many of our products.
We also run specialised training seminars for products including Biopac data acquisition and analysis systems. Contact us for more details.
Service and repair
Our engineers will be happy to provide you with a quotation for your servicing or repair requirements. We can also provide ongoing preventative maintenance and service contracts.